About | Avenue Animal Hospital

ABOUT US

Since opening our doors in 2012, Avenue Animal Hospital has been dedicated to providing exceptional veterinary care with compassion, integrity, and a personal touch. Founded by Dr. Nicole Harris, our hospital was built on a simple but meaningful vision: to create a place where pets receive the highest quality medicine and where every client feels like part of the Avenue family.

Over the years, we’ve grown into a trusted veterinary practice serving the Middle Tennessee community, offering comprehensive care for dogs and cats throughout every stage of life. From wellness exams and preventive care to advanced diagnostics, surgery, dentistry, senior pet care, and end-of-life support, our experienced team is committed to helping pets live longer, healthier, and happier lives.

At Avenue Animal Hospital, we believe great veterinary care is about more than treating illness—it’s about building lasting relationships with the families who trust us with their beloved companions. We take the time to listen, educate, and partner with you to make the best decisions for your pet’s health.
Whether you’re visiting us for your puppy or kitten’s first wellness exam, your senior pet’s ongoing care, or anything in between, our goal is to provide a welcoming environment where you and your pet always feel cared for.

Thank you for allowing us to be a part of your pet’s journey. We are honored to serve our community and look forward to caring for your family for many years to come.

AAH CORE VALUES

--Excellence- Every day we will strive to exceed expectations in all that we do.
--Integrity-We will exhibit honesty, respect and responsibility in all that we do.
--Teamwork and Collaboration-Our team consists of individuals coming together to create a culture that goes beyond the care of animals. we care for and support each other on a daily basis. This culture contributes to our unique environment and is the key to our future. It's way more than just a job.
--Education-We will partner with our clients to nurture and preserve the human-animal bond, educating them about the role they play in keeping their pets healthy and happy.
--Compassion-We will treat our clients, patients and fellow employees with understanding, empathy and respect.
--Respect-We will show respect to all, regardless of circumstance. We strive to earn the trust of others by consistently demonstrating a caring attitude towards pets and their owners.
--Continuous Development- We will continue to focus on the improvement of our leaders and team members, service delivery, client experience and best practices. We continue to serve our profession with a focus on improving our skills and continuing education. We will foster professional growth for all staff members to ensure our practice leads the community in both veterinary medicine and customer service. We support our team's initiative and dedication to their profession.

Proud to Be AAHA Accredited

At Avenue Animal Hospital, we are proud to be an AAHA (American Animal Hospital Association) Accredited veterinary hospital. This accreditation is a distinction earned by only a small percentage of veterinary hospitals in the United States and Canada, demonstrating our commitment to providing the highest standard of veterinary care.

What does this mean for you and your pet? It means you can trust that our hospital has voluntarily met rigorous standards in areas such as patient safety, anesthesia, pain management, surgery, dentistry, cleanliness, medical record keeping, and client communication. We are regularly evaluated to ensure we continue providing exceptional care using the latest best practices in veterinary medicine.

For our clients, AAHA accreditation means peace of mind. It means knowing your pet is receiving compassionate, high-quality care from a team that is dedicated to excellence every step of the way. At Avenue Animal Hospital, we don’t just meet expectations—we strive to exceed them because your pets deserve nothing less.

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Why It Matters

✔ Higher standards of patient care
✔ Advanced safety protocols
✔ Compassionate, personalized treatment
✔ Ongoing staff education and training
✔ Commitment to excellence and continuous improvement

Because your pet deserves the very best.

Carrier & Leash Policy
To ensure that each patient and their owners have a safe and pleasant visit, we require that all cats arrive in a pet carrier and that all dogs be on a leash when entering the hospital and in the waiting area. If your pet stresses easily, please notify our staff so that you may be escorted into an exam room immediately.

AVENUE REQUIREMENTS

Grooming Requirements

If your pet is scheduled for a grooming appointment with Jennifer, please drop off your pet between 8:00 – 9:30 am. We require that grooming pets are current on their core vaccines as well.

Payment Requirements
Payment is due at the time services are rendered and before pet is discharged. In order to focus on our patients’ care, customer service, and quality of medicine, we do not offer payment plans or billing. We accept all major credit cards, personal checks, cash and Care Credit.

Community Awards

We are incredibly honored to have been recognized with multiple local awards over the years. This is because of the amazing clients and pets who have become parrt of the Avenue family. We are truly grateful for your confidence in our team and are honroed to service this wonderful community. Thank you for allowing us to do what wse love every day.