--Excellence- Every day we will strive to exceed expectations in all that we do.
--Integrity-We will exhibit honesty, respect and responsibility in all that we do.
--Teamwork and Collaboration-Our team consists of individuals coming together to create a culture that goes beyond the care of animals. we care for and support each other on a daily basis. This culture contributes to our unique environment and is the key to our future. It's way more than just a job.
--Education-We will partner with our clients to nurture and preserve the human-animal bond, educating them about the role they play in keeping their pets healthy and happy.
--Compassion-We will treat our clients, patients and fellow employees with understanding, empathy and respect.
--Respect-We will show respect to all, regardless of circumstance. We strive to earn the trust of others by consistently demonstrating a caring attitude towards pets and their owners.
--Continuous Development- We will continue to focus on the improvement of our leaders and team members, service delivery, client experience and best practices. We continue to serve our profession with a focus on improving our skills and continuing education. We will foster professional growth for all staff members to ensure our practice leads the community in both veterinary medicine and customer service. We support our team's initiative and dedication to their profession.
--Integrity-We will exhibit honesty, respect and responsibility in all that we do.
--Teamwork and Collaboration-Our team consists of individuals coming together to create a culture that goes beyond the care of animals. we care for and support each other on a daily basis. This culture contributes to our unique environment and is the key to our future. It's way more than just a job.
--Education-We will partner with our clients to nurture and preserve the human-animal bond, educating them about the role they play in keeping their pets healthy and happy.
--Compassion-We will treat our clients, patients and fellow employees with understanding, empathy and respect.
--Respect-We will show respect to all, regardless of circumstance. We strive to earn the trust of others by consistently demonstrating a caring attitude towards pets and their owners.
--Continuous Development- We will continue to focus on the improvement of our leaders and team members, service delivery, client experience and best practices. We continue to serve our profession with a focus on improving our skills and continuing education. We will foster professional growth for all staff members to ensure our practice leads the community in both veterinary medicine and customer service. We support our team's initiative and dedication to their profession.
AAH CORE VALUES
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Carrier & Leash Policy
To ensure that each patient and their owners have a safe and pleasant visit, we require that all cats arrive in a pet carrier and that all dogs be on a leash when entering the hospital and in the waiting area. If your pet stresses easily, please notify our staff so that you may be escorted into an exam room immediately. Payment Policy Payment is due at the time services are rendered and before pet is discharged. In order to focus on our patients’ care, customer service, and quality of medicine, we do not offer payment plans or billing. We accept all major credit cards, personal checks, cash and Care Credit. |
Grooming Requirements
If your pet is scheduled for a grooming appointment with Jennifer, please drop off your pet between 8:00 – 9:30 am. We require that grooming pets are current on their core vaccines as well. |
